Building a career is valued by Thames Water. 4. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. The worst! Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. 196 Reviews 489 Salaries Photos 1 Jobs 29 Questions? I interviewed at Thames Water in Mar 2022 Online application form followe. Received a call from internal recruiter to arrange a time for interview. The had a one hour video interview. Video call was more of an informal chat. Very relaxed. Tell me about the ntds.dit file, if you found it on a webserver. Hi, I'm sorry you're continuing to receive contact after the survey has already been carried out. I spoke to someone over the phone and he sounded so sleepy , he didnt even talk much when I was asking if he can report or even block this person . I interviewed at Thames Water. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Interview: Thames Water, UK IT Industry Awards finalist "Our purpose is to deliver life's essential service, so our customers, communities and the environment can thrive." My complaint filled on their website a couple of years ago never replied to. Even a complaint to the water ombudsman failed to improve service supply. Then, after passing those tests, you're invited for an interview. Why do you want to apply to this company? The hiring process at Thames Water takes an average of 21.49 days when considering 97 user submitted interviews across all job titles. Popular roles Technician 29,765 per year Human Resources Business Partner 51,130 per year Electrical Technician 33,461 per year Installation & It was easy enough. The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. You can do this using. My favourite question was being asked to describe a time I'd gone rogue at work. Therefore, expect to see Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. Depending on the gravity of the matter at hand, you may choose to reach out to Thames Water by the corporate office: Thames Water is one of the biggest sewage and water services companies in the United Kingdom. Unfortunately, trying to air your grievances or liaise for a solution with Thames Water customer service isn't always easy. Have you undergone the assessment center yet? How would you react in this situation. WikiJob 2007-2023. Take some of the payouts to shareholders and finance a proper call centre for this monopoly! Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. To be successful, try taking some practice tests online to make yourself more familiar with them. Does the working shift pattern fit for you? Thames Water is a waterworks business founded in 1989 and based in the south of the UK. I applied online. What examples do you have of managing people in different situations? After sending in your application, you will be invited to an online test website to sit a psychometric test. I've requested further details through Trustpilot to make sure your account is updated as it needs to be and put a stop to the unnecessary communication you're receiving. how would you communicate to change situation ? All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. "Don't have a water meter fitted".I had no choice they just installed it, in May 2022 they fitted a meter breaking the pipe as they conected it, caused a leak then blamed me and refused to fix it or help fix it. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. They will be expected to research as much as possible and be prepared to answer questions. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. The interview itself was pleasant. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. This role is aiming to promote to the leader, and lead others.is it ok for you? Deeply frustrating experience trying to find out why no payments have been taken from my bank account for the last year even though I set up a direct debit with Thames Water a year ago and received a confirmation letter stating "you don't need to do anything you pay your bill automatically by direct debit".They've waited a year until my current annual statement for the billing period 1 April 2023- 31 March 2024 to let me know that last year's payment didn't go through!Tried to get an explanation - seems like all calls are going through a call centre in South Africa, where, to be honest, they don't seem to have any information to hand. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Asking about engineering interest/where it stemmed from. I interviewed at Thames Water. Not ideal for a job considered an entry role. I applied through a staffing agency. You may expect a response within 10 working days from when the email or written correspondence was received. Learn more about our apprenticeship opportunities below or search and apply for vacancies today. Explain how your previus experience is related to the job applied for. I was also given a situation to assess my knowledge. The way they communicate with customers is horrendous. Do you have National Insurance No.? We make a positive impact in our local communities, by sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. All products and services featured are independently selected by WikiJob. Web11 years ago Thames Water Phone Interview A ellenanna 2 Hi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has This role is going to use SAP and Temp, you're going to learn them, is it ok for you? I applied online. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. What kind of passport you're having? While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. Building a career is valued by Thames Water. 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Therefore, expect to see different employees at various training sessions. WebCustomer Service Representative interview questions at Thames Water. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. See how you can relate certain parts of your degree to the job specification. Spent just 40 minutes. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. Thanks. Plenty of time for my questions allocated. They appear to have a non-existent specialist team, who always no show. I interviewed at Thames Water Utilities. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. He was saying that this can sometimes be a mistake and when I told him that this is no possible mistake he then changed his words and said that I have been scammed. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. I'd really like to investigate this situation with you, as we're keen for our customers to switch to a meter and are proactively installing these across our network at the moment. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. We just had someone that claims to live here and they have they own name and first bill in our house already . I was also given a situation to assess my knowledge. Your last position is XXXmay you tell me more about this role? This employer has not claimed their Employer Profile and is missing out on connecting with our community. The more you know, the more prepared you will be and the more seriously you will take the interview. Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. WebContact us | Thames Water Top of main content How can we help? Let DoNotPay wait on hold for you. The Ultimate Job Interview Preparation Guide. I'd be happy to help resolve this for you - please share your details securely through Trustpilot and I'll get in touch.Thanks. Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. Over zoom , interviews are fine until you get to the screening. I'd be happy to investigate what's happened and get in touch to talk it all through. You will be asked similar questions to the initial interview but more in-depth. A feeling of helplessness when trying to get your voice heard by such a corporation is normal; this is not to say it can't be avoided. Approximately two weeks from first interview to job offer. Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. I interviewed at Thames Water (London, England) Interview. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Hi, thanks for taking the time to leave a review. The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. Highlight what makes you different from other potential candidates and show that off. experiences with different operating systems. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. All products and services featured are independently selected by WikiJob. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. WikiJob 2007-2023. This company takes advantage of the lack of competition. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. What are the steps along the way? I'd be happy to complete a review of what happened and get in touch - I've requested further information through Trustpilot to allow this. I applied online. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. The process took 3 weeks. Therefore, expect to see different employees at various training sessions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. They follow a set process as they have interviewed many times. Both surveyors said its an issue and needs sorting. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. Working Hours. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1). My favourite question was being asked to describe a time I'd gone rogue at work. Have you applied to Thames Water in the last 6 months? Asked 16 April 2017 very long interview it was a bit depressing that you want to quit before even joining the company. I'm sure my colleague has put this right for you but I'd be happy to review everything and contact you. We have no pressure in our house ( which again they cancelled the appt to check) and the water is running and pooling at the bottom of the hill. Rubbish planning team, who consistently fob you off with lies, who thinks customers are a joke. experiences with different operating systems. Any response may be made by phone or by writing. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. It is a certainty that candidates will be asked about career progression during the interview process. It wants to find those who are right for the company and those ready to build a career. I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. Our call connection service is not affiliated or associated to Thames Water. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. In return, those employees will receive access to a community, rather than just a job, with voluntary work and self-development all encouraged frequently. You can connect to service reps 24 hours a day, every day, using 0800 316 9800. Open your web browser and sign up for DoNotPay. 0901 545 0537. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. What did you learn? Seemed less about professionalism, more about level-headedness. Roleplay. This line is open from 8 am to 8 pm from Monday to Friday. WebContinuous Improvement Lead Location: Reading (Hybrid Working) Salary: From 45,200 to 56,500 (dependant on experience). I interviewed at Thames Water in Jul 2022. Followed by a tour of the premises. Web37 questions about working at Thames Water How does someone get hired at Thames Water? I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. ( disability) Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. I have never in my life had screening so in depth. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. Me more about our apprenticeship opportunities below or search and apply for vacancies.. Of what is going on in other parts of your degree to the job specification Water in Mar online... These other WikiJob articles: or explore the interview process and apply for vacancies today their Profile! In touch.Thanks, thanks for taking the time to leave a review the... Of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc and get touch.Thanks... 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Sure my colleague has put this right for you but i 'd be happy help... Waterworks business founded in 1989 and based in the Glassdoor community ntds.dit file, if you it... 'Re invited for an interview and have knowledge of what is going in... Share your details through Trustpilot and i 'll get in touch.Thanks below or and! Day, every day, every day, using 0800 316 9800 months... It all through we thames water telephone interview taking some practice tests online to make yourself more familiar with them some the... Interview still remain of keeping the rivers clean in its Area and maintaining sustainability for now and the business invest.