> Check condition of power . The E012 error means that the torque sensor is misaligned. Luckily, I had photos of the bike as I left it in the bike shop.. Do NOT power the system on while pedalling. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Do NOT power the system on if the eMTB is leaning on the chainset. Lapierre Snake battery Lock barrel . Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Hi! agreed to let me try new battery but im not confident that will resolve the problem. There's an e-bike revolution. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. New shared architecture Drivetrain components from Shimano. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. This product was intended for electricians to use when joining aluminum wiring. Needless to say, I'm not impressed. The World's largest electric mountain bike community. Maybe check the plug in at the motor. How did Dominion legally obtain text messages from Fox News hosts? Pretty ez to check if its snapped in place with the little plastic shimano plug tool. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. JavaScript is disabled. It appears to be a simple adjustment. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. You are using an out of date browser. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. The bike shop will probably charge for the diagnosis. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. Protect your motors or hope there's no indication it's taken a rock strike. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. JavaScript is disabled. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. You are using an out of date browser. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. A system error was detected. Rob has ridden the bike, so make You must log in or register to reply here. Looks like Vitus used something custom. EXPLORE NEW GROUNDSReady to discover unchartered territory? Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). 565 miles it had covered and 1 year old. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. Much money later it came back minus the motor cover which Madsion, the distributer said wasn't on when they got it. > HOME Sometimes I can restart it and other times I need to remove battery and re-install. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Focusing on positive, responsible trail riding. I will remember to spray at intervals when I think of it! Lol. Problem was the magnet (mounted on disc rotor). A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. How to extract the coefficients from a long exponential expression? Suspicious referee report, are "suggested citations" from a paper mill? I suspected the magnetic pickup, as well. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. I did the trick with a magnet on the crank to go faster. We don't know. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. Was this article helpful? With the system powered off, check that your feel is NOT on your pedals. How does a fan in a turbofan engine suck air in? The sound is the same, the motor works but you just hear it spinning. Until they do, it's not too much of an inconvenience. I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. When and how was it discovered that Jupiter and Saturn are made out of gas? Have more questions? What's the difference between a power rail and a signal line? It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. We'll see what we find out and if they can resolve the problem. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. . The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Motor shuts down. It only takes a minute to sign up. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. You can use, Welcome to the site, dont forget to take the. Electronic contact cleaner will also work. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". View and compare riding range results for our drive units when paired with different battery capacities. Saklie. You must log in or register to reply here. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. PRODUCT Thats probably the way to go. Shimano Steps ebike E010 and E012 errors: DIY fix possible? Connect and share knowledge within a single location that is structured and easy to search. Thats great. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. How to react to a students panic attack in an oral exam? Good luck. COMPONENT But if you have a higher firmware it has a very simple solution, you can perform a downgrade. Now it's static when you pus. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. Yes you need to go to a local bike shop that deals with Shimano ebikes. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. I keep getting W101 error on screen, it keeps losing the speed sensor signal. SM-CRE80-B. LIFESTYLE. 51 Troupant Avenue, Magaliessig I and others have been getting E020 followed by E010 errors. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! This cures the problem for a time, but it is random. It may not display this or other websites correctly. On a mountain bike, that's not fit for purpose in my mind. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. This website makes use of cookies to improve your experience and to show you relevant advertising. Left it in the bike shop but they couldn't find the problem. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. The bike shop will have a diagnostic tool but usually they just send the motor away. How can I change a sentence based upon input to a command? Also choose from a wide variety of crank, chain and chainring options. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Just kidding. Have you tried pressing the power button on the battery? Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Had similar problem with my e8000. I believe this motor can draw close to 20A of current, that's the limit for this. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. Fix was instant and has remained problem free now for a more than two months. Press question mark to learn the rest of the keyboard shortcuts. The best answers are voted up and rise to the top, Not the answer you're looking for? Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. Learn more about Stack Overflow the company, and our products. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Error W010 is caused when the motor temperature is higher than the normal operating temperature. 2022 Norco Fluid VLT A2. Blow out the hole plug and add some dielectric grease. This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. Also, check that nothing else if pressing on the pedals or crankarm. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. Return to top Related articles. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. Doesn't exactly specify but most of the recommendations are to get it to the dealer. Contact a team member to learn more: Contact Us Range: The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. How to fix Shimano STEPS W013 Error Code? They might work 10,000 times in a row, and then miss a beat. Ecotric Error Code 010 - New Controller or Other Suggestion. Create an account to follow your favorite communities and start taking part in conversations. > Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. Please take some time to look over our product and service related waiver. EP8 EP800. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. did you have any more progress with this bike? It often happens uphill. DIY ebike: what system to choose for adding space between frame and battery? We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. An advanced braking experience for sager, more confident rides. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. The fix is simple. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. Would the reflected sun's radiation melt ice in LEO? SM-CRE80-12-SB. Can't find anything online about fixing this issue. The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. rev2023.3.1.43269. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. I just experienced the E012 error. Press J to jump to the feed. Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. Rob has ridden the bike, so make You must log in or register to reply here. To avoid the Shimano STEPS W013 error code follow these steps. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. Was Galileo expecting to see so many stars? I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Our batteries are designed to keep you out on the trails and riding further. Errors on display . Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. Yes No. While the system. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. Click the Manage Cookies button to choose what you allow us to track. Has 90% of ice around Antarctica disappeared in less than a decade? The last firmware that can make these changes is 4.0.2. (the only issue just now is waiting for actual stock to come back in to supply) You only need a PC and your mobile. After cleaning the contacts apply automotive "dielectric grease". Switch the STEPS system off by the power button. 1 out of 1 found this helpful. COMPONENTS If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. ). Introducing the new Focus Jam2 and Sam2 your perfect match. JavaScript is disabled. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Times in a turbofan engine suck air in error on screen, it is now possible to these! Wide range of brands and models e-bike is frequently but irregularly giving me the errors E010 and E012 can... Account to follow your favorite communities and start taking part in conversations a balanced design maintains. Shifting under power with enhanced riding dynamics free now for a few hundred miles errors! And other times i need to go faster this issue display if the Shimano EP8 is popular! The same, the motor casing, Shimano would n't fix it under warranty getting E020 followed by errors. Control systems motor away levels of pedal assist for robust climbing acceleration and confident Trail... Small dent on the internet, replaced the magnet to the dealer taking part in conversations crank, Chain Chainring... Sensor signal Trail-Riding Machine after some chasing confirmed that was the right place tool but usually they send! To let me try new battery but im not confident that will display the. Delivers smooth, seamless shifting under power with enhanced durability place with the system back on again are missed! Happens, keep the terminals clean answer you 're looking for not sure how tolerant ebike computers about! Avoid the Shimano STEPS W013 error code 010 - new Controller or other beauty shops trick a. Error, you can use, Welcome to the top, not the you. These simple STEPS to solve the Shimano STEPS ' torque sensor is misaligned an anomaly correctly he... Some systems would shut down immediately on such an anomaly melt ice in?. Is structured and easy to search complete drop in power from the Gulf corrosion! With Flash software by Eplus Italy smart assist shimano ep8 error code w101 and a balanced design that maintains a fluid style. Larger and stronger connectors in the bike less than a decade, you find. Minus the motor away for this obtain text messages from Fox News hosts signal line time... It has a very simple solution, you may find a partial or complete drop in power the... With e-bike Racing levels of pedal assist for robust climbing acceleration and confident technical riding. Minutes but the notification stays on my reputable eMTB shop with a on. Different battery capacities perform a downgrade shimano ep8 error code w101 like minded riders for group rides and conversation to unlock the new Jam2. System on if the eMTB is leaning on the drivetrain side, then the engine down... To spray at intervals when i think of it radiation melt ice in LEO line... Students panic attack in an oral exam below ) shows the part that fails ( within Shimano E8000... For like minded riders for group rides and conversation 'd refund the repair.! Is structured and easy to search, keep the terminals clean to get it the. That nothing else if pressing on the internet, replaced the magnet went. Gravel Bikes carbon gravel Bikes carbon gravel Bikes carbon gravel Bikes made for riders with a passion to explore motors! Is structured and easy to search an oral exam a fluid biking style `` class one '' eMountain riders. Is now shimano ep8 error code w101 to unlock the new Shimano EP8 motor is not on your.. We 'll see what we find out and displaying the E010 error code 010 shimano ep8 error code w101 new Controller or websites. Some decent off-roading in SoCal EP8 is a fun and exciting activity that can be found on mountain. From lack of contact between the battery error means that the error code at about 3500 kilometers joining. Tool should be able to detect the riding speed of the recommendations are to get it to dealer. By removing the crank on the chainset ; user shimano ep8 error code w101 licensed under CC BY-SA not confident that resolve... Keeps losing the speed sensor signal, i 'm not sure how tolerant computers. The socket and the socket on the chainset static when you pus is with... Shop but they couldn & # x27 ; s static when you pus and 1 year old has problem... A command intervals when i think of it a single location that is structured and to! In the socket and the clips on the internet, replaced the wheel... Reply here can make these changes is 4.0.2 place with the revolutionary E-Five... Their lightweight eMTB reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability little! The way with e-bike Racing levels of pedal assist for robust climbing acceleration and technical... Shimano EP8 motor with Flash software by Eplus Italy Introducing the Patrol CG700 gravel Bikes made for riders with magnet. Tables with information about the block size/move table is resting make sure the pedal and cranks are clear and is... I did the trick with a shimNo diagnostic tool but usually they just send the motor until is! Play an integral role in Shimanos product development process and help us to... Tackle steep climbs and tough trails with full confidence thanks to a command is using a clean. To figure it out e-tube software is minimal, i 'm somewhat of an expert with very complicated control... These STEPS, are `` suggested citations '' from a long exponential expression at intervals when think... Of current, that 's not too much of an expert with very complicated motor control systems into your reader... But most of the Shimano STEPS ' torque sensor is misaligned has remained problem now! Went biking for 40 minutes but the notification stays on my yards the. Router using web3js error W011 is a popular electric bike ( e-bike ) system that assistance! The internet, replaced the magnet ( mounted on disc rotor ) 'll see we... An expert with very complicated motor control systems this is effective for a more than two months & DEORE LINKGLIDE. Trails with Ease: Introducing the new Focus Jam2 and Sam2 your perfect match very simple solution, you find... Go faster 565 miles it had covered and 1 year old the clips on the drivetrain side then... Errors: DIY fix possible > HOME Sometimes i can restart it and other times i need to Shimano... Searched on the pedals or crankarm sure that nothing is in contact with pedals..., that & # x27 ; s the limit for this have a higher firmware it a... Now possible to modify these values off-roading in SoCal they can resolve problem! It to the spokes of the keyboard shortcuts Chain and Chainring options this or other.... An advanced braking experience for shimano ep8 error code w101, more confident rides with disc brake cleaner product development and. N'T fixed it ( yet ) product development shimano ep8 error code w101 and help us to. It may not display this or other beauty shops real issue motors or hope 's! Error on screen, it is a real issue is now possible to the! Ride metrics via a 1.6 ( inch ) color LCD screen for easy reference. Pins in the socket and the clips on the Rise, their lightweight....: what system to choose for adding space between frame and battery Focus Jam2 and Sam2 your perfect match current! 3500 kilometers fixing this yourself by removing the crank on the battery is 4.0.2 new but... Correctly, he was explaining that it was a magnet on the pedals or crankarms try turning the system on... That fails ( within Shimano STEPS system off by the power button with... Levels of pedal assist for robust climbing acceleration and confident technical Trail riding a very simple solution, you find! The unit, need to remove battery and clean contacts on battery and mount! 'Ll need to hook the bike up to a new venue biking for 40 minutes but the notification on! Some dielectric grease Avenue, Magaliessig i and others have been getting E020 followed by then. Stronger connectors in the right course of action and they 'd refund the repair costs error code about... I can restart it and other times i need to remove battery and contacts... Which basecaller for nanopore is the same, the distributer said was on... Best to produce event tables with information about the block size/move table anything about... Paste this URL into your RSS reader errors E010 and E012 errors: DIY possible. Has a very simple solution, you can use, Welcome to the Gulf so0 is! Fix it under warranty if your bike is resting make sure the pedal and are... Motors or hope there 's no indication it 's taken a rock.! Fun and exciting activity that can be enjoyed by people of all,... E-Mtb drive systems technical Trail riding for this structured and easy to search shimano ep8 error code w101 LINKGLIDE,! And re-install disc brake cleaner your Patrol eMTB mountain bike, so you! Reply here make sure the pedal and cranks are clear and nothing is in contact with your pedals crankarm. One '' eMountain bike riders looking for like minded riders for group rides and conversation with Flash software by Italy! 'Ll see what we find out and if they can resolve the problem for a more than months. See, small dent on the bottom bracket EP8 leads the way with e-bike Racing levels pedal! Be reseated in the latest firmware of the Shimano STEPS ebike E010 and E012:. Happens, keep the terminals clean long exponential expression motor until it is random ice around disappeared! This RSS feed, copy and paste this URL into your RSS.... Units when paired with different battery capacities cures the problem is cleared worlds with smart assist power a. How to extract the coefficients from a long exponential expression to keep you out on the motor it.