Physical Cards. There should be no reason app is telling me password is wrong lol. Highly configurable and tooled for rapid deployment, the North Lane platform offers cutting-edge digital payouts to virtual cards,. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Spectrum Technologies USA Inc 5400 Airport Freeway, Suite F Haltom City Texas 76117. Now to try to get my money back due to fraud has been a pain in the ass. Your email address will not be published. Terrible app. I would of gave NorthLane less but it wont let me people that made NorthLane this is for you. Same with their website. North Lane Technologies was formerly known as Wirecard North America. When you sign up for a service with North Lane Technologies, you enter into an agreement with the company. CAN'T GET NO GAS AT THE PUMPS! I have tried to register or activate the card and, on each attempt, when I enter my postal code I get an error, try again later message. Why are they doing this I have no idea. Pulling issues faced by users like you is a good way to draw attention of North Lane to your problem using the strength of crowds. Zero stress. Both parties in that transaction know that the redemption rate will not be 100%, and the charge for the rebate card to the company will be less than the "face value." In order to understand how receiving a check from North Lane Technologies puts money back in your pocket, it is important to understand the payment process. please contact with customer service. Some of the functionality and menus may not be available with this browser. I tried to activate the card by calling the number provided on the card. Use of information downloaded from our website, and any alteration or representation regarding such information by a party, is the responsibility of such party. NorthLane works great for this purpose. They finally cut me a check after I requestedand after I called multiple times and wasted my time attempting to activate the stupid Northlane Debit card online and then attempting to transfer the fullamt to my bank account. I have not been able to access my money because you locked my account when I attempted to move it to my local bank. An operator asks for the card number. I then tried NorthLane and it wouldnt let me register or even activate the card. I registered online and when I try to log into NorthLane , I keep getting notices say wrong credentials. HOW DO I GET MY MONEY?!?!?!?!?!? Please assist . Depending on the size of the check, it could be used to pay . North Lane Technologies Current status Active. I was told that my money will be handed over to the state of Florida.I am not even an American! Two fintech firms one from the Philadelphia region and other from Chicago merged at the end of 2020 and have rebranded to form a single, unified payments brand: Onbe.The merger of North Lane Technologies and daVinci Payments comes from a majority equity investment by Centerbridge Partners, and the newly formed company specializes in payment services for large enterprises. ITS A RACKET!!! These include: The most obvious benefit of receiving a check from North Lane Technologies is the financial reward. Already sent an email on @helpnorthlane.com but there's no response. | This can lead to increased customer loyalty, which can translate into more revenue for the business. Your real card info stays hidden. Eventually they responded I tried different ways to transfer the money and due to their expiry date which is 02/26 on the new card which was way ahead of the deadline they gave me, I was not able to do any transaction. Stay away from this service.. Its the most frustrating experience, I rather have 3 root canals. Good day maam/sir,my user name in northlane not open.pls help me.thank you, Good day everyone.i cant log in my user name and password .can you pls help me to fix?thank you Any links throughout the answers will guide you to further information on our Web site or from other sources. Virtual rebates are digital open-loop cards that are received by email, SMS, or in-app, and can be spent online, via mobile, or in-person using a mobile wallet. but someone can just hack in and to a wire transfer, no once but twice if the first one does go through. Get your direct deposit set up with an official bank. This is a huge SCAM and they are taking everyone's unaccessed refunds! Please advise ASAP.. M.Karatzas. I received email that I have funds which need to be removed by March 11th, 2021. But still, IIRC, the service fee doesn't apply until expiration. Wirecard North America was a separate company from Germany's Wirecard AG , which went insolvent earlier this year amid a . A monthly fee for what?? Done. Complete waste of time. They have been providing services to small and large businesses alike since their inception in 2013. So I can use the card but have no idea how much money I have. can not activate my card from verizon I have tried many times please help. CALL NORTH LANE.REQUEST a CHECK! They sent the funds using this garbage company instead of just cutting me a check. You can purchase them and have them loaded at pharmacies and grocery stores. This is the only way I can check my card balance for free and I havent been able to at all for weeks. All rights reserved. The company is greedy and always had overcharge and over pricing issues. I have tried for three days to register, activate the card that was sent to me and the messages are NOT RECONIZED AND OR THE POSTAL CODE IS IN ERROR. Complete waste of time. 2.5K views 1 year ago Lots of people who receive check or prepaid cards from North Lane Technologies (known as Wirecard North America) can't get any help regarding their payments from. I absolutely hate that CSL uses them for payments. I cannot use the card issued as a refund, neither can I register or log in to northlane .com and it will expire in a month. Then makes it difficult for customers to activate or use card. . To my account ,each time it keeps going to wire card , it has been weeks now this as been Credit refunds will be issued as a debit card. I'm not interested in doing business with Sunrise Banks, University Financial Corporation, GBC, nor the Global Business Coalition - who knows what dossier or database my information would end up in. Has anyone ever received a refund check from them? Printed at the bottom of the page is "Start using your AT&T Prepaid Mastercard today!". Keeps saying it's over limit, Good day Onbe creates engaging payment experiences on behalf of modern brands for consumers, workforces and marketplaces, delivering value beyond currency for all. I tried 4 times each time the error message said to try later. I only have until October 2021 for this card and want to make use of my refund. Unbelievable! Additionally, it can help to build trust between the customer and the company. Does anyone here know anything about this agency? I have sent you a copy of my passport/ along with all my other credentials to prove who I am and as of today you have not released my money. Another issue I have is when it comes to the transferring of funds to your checking account. I have never initiated contact with these groups and do not want them having my personal information. I do so, but before I can complete entering the numbers, an operator cuts me off and disconnects. Additionally, it can help to build trust between the customer and the company, as well as support local businesses. A Guide to Choosing the Right Language. App not working? NorthLane is very basic you cannot transfer money to another account using NorthLane you have to login to a computer. This will allow you to access the funds quickly and easily. Dont know if the number will work due to them being busy/closed. I cant believe the frustration Ive gone through only using the card twice. So dont listen to these 1 Star negative Nancys. Needs to be fixed. It says it "can be used everywhere Mastercard debit cards are accepted," which acknowledges . Just call the phone number, itll save you a ton of headaches, and youll actually be able to access your information. The company has seen dramatic results in the programs first year. When it comes to receiving a check from North Lane Technologies, there are a few things that you need to know. - Activate your card I tried the phone number to activate and it said they were busy. Seems I cant log in. If you read all that paperwork, then you would know that in lieu of registering and/or using that card, you can request a check. By providing customers with a financial reward, North Lane Technologies shows its commitment to providing the best possible service. This can lead to increased job creation and increased economic growth. Hi, Hi, I'm Happy Sharer and I love sharing interesting and useful knowledge with others. There are fees for every transaction. AT&T owes me a refund. Yes, if I remember my reading of all the small print: until you activate it, you have a bunch of protections, including the ability to get it reissued for free if it expires. Just got NorthLane , and I cant log on because the login button is hidden under the keypad! San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. This is a horrible way to send a refund. Exploring the World of Knowledge and Understanding. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I think that the business that uses North Lane's services "buy" the rebate card for some fraction of the assigned value under the understanding that the customer to whom the rebate card is sent can get the funds by using the card or requesting a check. As I'm working long hours, I wouldn't be able to call to solve this matter. I call customer service to tell them what is going on. They assigned me a temporary card but could not use because they kept locking my account so every time I enter I need to send email to them to open my account and they never reply in a timely manner for days I will check my emails for their reply and nothing. Business customers will receive a check for refunds I just want to check the balance on my refund card, but have been North Lane Technologies was acquired by Syncapay on Oct 22, 2020 . When I finally got the cards activated and tried to use them at Krogers and Walmart THE CARDS WOULDN'T GO THRU. So you can do that once, but then you'll have activated it and you can't do that again. NorthLane is very spartan and word fine for a time but since the new year (2020), NorthLane continues to have issues retrieving recent transactions or says there is an error processing your request, does not display ANY transactions, and shows an old account balance from last year. I have money on the card. Sometimes you cannot even login even you if you save your login info this is terrible it cannot be worse than that. So basically NorthLane is useless. and you can never speak to the same person twice. Receiving a check from North Lane Technologies can provide numerous benefits. Idk why people have trouble with this.. i just needed NorthLane to be checking my balance other than that it works, Got a pre-paid card and figured I would use NorthLane instead of calling to activate itwell NorthLane is completely useless and all it does is give you an error when you try to register it. My sister-in-law is having a similar problem in Wisconsin involving the TDS Telecom/North Lane affiliation. There should be no reason app is telling me password is wrong lol. Its fairly basic app and I just login to check my balance thats it. International Association of Better Business Bureaus. The developer should be embarrassed. Digging further, I find that "GBC" stands for Global Business Coalition. Wirecard/ Nortlane is the worst bank to allow payment to flow through, makes me question the people who work there.There seems to be an inside problem. Absolutely the worst app. As a matter of policy, BBB does not endorse any product, service or business. I decided to transfer my money to my checking account. Please try again later.3 days later..The network is currently unavailable. Report Issue, - Has been used for quite a while without any issues, - Basic app that allows users to check their balance, - Error that password is invalid or account is locked out, - App refuses to acknowledge the existence of user's card, - Never let user log in in the first place, Ive been using NorthLane for quite a while now and didnt have any issues. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Tel: +1 817 232 2373 Fax: +1 817 232 4354. I tried to activate the card by calling the number provided on the card. The check should include the payment amount, the date of the transaction, and any applicable taxes or fees. Recently I kept getting an error that my password is invalid or Ive been locked out of my account. Agreement effective date: 2019-04-01. North Lane does not seem very safe to us. and some text printed just below where the card is mounted says "Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Claim Review. Frontier_Refunds_01_21_2021.zip Download older agreements. Why is Good UI/UX Design Imperative for Business Success? These include: The first thing that you should do after receiving a check from North Lane Technologies is to either cash or deposit the check. You can ask them to send you a check. Lots of people who receive check or prepaid cards from North Lane Technologies (known as Wirecard North America) can't get any help regarding their payments from northlane.com website because of the lack of customer support! All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Spent all day on phone with them an no one knew anything about card. We provide a single point of integration with the world's most popular payment methods. You left out the part where it says this occurs after the card's expiration date. The companys products are designed to help businesses optimize their operations and improve customer service. If you want to check your card balance and see your purchases so far then NorthLane does exactly that. Well, I didn't want to wait for the card then wait for the check too because my amount owed me is over a thousand dollars. Disconnected after 5 minute hold. Understanding why you received a check from North Lane Technologies and the potential benefits it can bring can help you make the most of the payment. 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