The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. THAI also has codeshare arrangements with more than 20 other airlines. If you have not received the activation email, simply enter your email address below, then click 'Submit'. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Hi Guest, join in the discussion on All rights reserved. After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. Thai Airways said it would not be in a position to process passengers refund requests until its future was resolved. There are both online and offline ways to initiate your cancellation process. Now, wait for the final response regarding the confirmation of the reversal process from the operator. Select the Cancel option to make the process ahead. The following year, Thai lost US$369.5 million. 1 Passenger, Premium Economy & Economy. 2023 Thai Examiner. Return trip. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Denied boarding THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. In 2017, the airline lost US$67.2 million. How to Apply for Money Back? It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. Update regarding Thai Airways cancellations. Didnt receive an activation email? To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. When required further assistance. Firstly open the main website of Thai Airways.2. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Are they just been difficult hoping I will take the flight credit? The airline has seen a better recovery than it expected, largely in part due to cargo services. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. Join the conversation and have your say on Thailand news published on The Thaiger. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. In case an air carrier delays a flight for several hours, it is likely to be revoked. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. All rights reserved. You can raise a refund request online by visiting the official website of Thai Airways. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). Just under four months all up. I'm still waiting. Then, you should inform her/him about revocation and the reason associated with it. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. Today, Thai Airways may be canceled for multiple reasons. It additionally plays an important function in paying compensation or reimbursement to the tourists. It's more the lack of communication . below, then click 'Submit'. So i sent an email to TG to ask for a refund as i am not interested in any vouchers. Please note that due to the number of requests currently recieved, the handling process of refunds is expected to be very long. Reversals can occur for a variety of reasons. With the help of this policy, visitors can easily revoke their bookings. Promotion Code. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. To cancel via online follow these steps,1. For contact information to your local THAI office, please press here. However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. Signing up with Executive Traveller only takes a second and lets you I have been through the most torturous process, including two-hour waits on hold. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. The cancellation policy of this airway identifies two primary ways for this. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. 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After 01st of July the flight will be operating three days a week. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. Due to Covid TA cancelled these flights in July. We can't and won't accept accountability for their acts. This website uses cookies to improve your experience while you navigate through the website. . This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. Click on the My booking feature in the Manage section.3. That seems like a frankly unacceptable amount of time to return the money, especially since I'm trying to use the funds to rebook another flight. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Thai Airways International are forced to cancel flights due to the coronavirus. At times, for many reasons, the airline can cancel a travelers booking. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. Why do foreign men like Thai women? Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. . This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). I . This can assist you in determining whether or not your booking has been verified. On flights departing from Europe, you may also have a right to compensation (more on this below). Booking flights with Thai Airways under $49 fligh deals.Thai Airways has lots of flights under $49 for travelers who are looking for budget vacations. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Our contact centre in Bangkok is available on email contact@service.thaiairways.com and on +66 2-356-1111. - Passengers can choose to cancel their booking with full refund. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. expand_more. The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. Click for more information and the Thaiger Talk Guidelines. When your flight is expected to have a long delay, passengers are entitled to receive care while waiting. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. You can select the most convenient one as per your comfort. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. If youve forgotten your password, simply enter your email address Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? Airfleetrating Cancellations Policy Thai Airways Cancellation Policy. The airline has faced financial problems since last spring, leaving a trail of passengers who had flights cancelled waiting for refunds. Necessary cookies are absolutely essential for the website to function properly. Several flights on THAIs flight map have been forced to cancel. The amended plan was supported by a majority of the airlines creditors this September but still required approval of the court on Thursday after it vetted the proposal in considerable detail and listened to opposition from dissenting creditors. The plan being pursued was put forward by top executives at the airline including Chief Financial Officer Chai Eamsiri who made a submission to the court in September. 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