Once its your turn, enter your access code exactly as it appears, and join the sale, Depending on the event, there may be additional opportunities to purchase tickets. And because theyre giving us the rights to sell their tickets, Event Organizers typically collect a portion of these fees as well. Paper tickets are more susceptible to illegal duplication, theft, and fraud compared to tickets on your phone. With the removal of these offers, youll want to rethink your card picks. Card Members can choose between a Gold or Rose Gold Card. Purchase preferred seating for a more favorable spot in United Economy. Tickets are available on a first-come, first-served basis. In his 40+ years in the music business, Alan has interviewed the biggest names in rock . In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. You should read those policies carefully to understand your options and our policies. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services. Not all events will have a Verified Fan sale. We learned a lot during the Taylor Swift ticket frenzy of 2022, but one of the most important lessons was that having the right credit card in your wallet can give you a leg up to get coveted concert tickets.. The first 2 or 4 seats off an aisle are considered aisle seats. Do I have to use my Amex card for my Ticketmaster purchase? An access code does not guarantee tickets. 2023 American Express. Beware of any tickets listed for sale on websites before an artist has said they will go on sale . We are focused on using new technologies and building new products that help ensure tickets end up in the hands of real fans. Confirm and click Send. If youre buying Preferred Seating tickets, you must use one of the eligible Amex cards listed above. In the event of any SMS/texting delivery issues, well email your Verified Fan code to the email address associated with your Ticketmaster account that you used to register. You can always view your selected delivery option and access your tickets for mobile entry events from your account on our website or in the Ticketmaster app. Receiving an access code does not guarantee you will get tickets it means that youll simply have access to enter the Verified Fan sale. Event Benefits The American Express Preferred Seating program is exclusively available to eligible* Card Members. No. I was looking at Preferred Seats for another event on Ticketmaster and noticed that there was a different way to unlock those seatscan I access American Express Preferred Seating through either method? The aisle seat presales aren't always tied to AMEX or any other credit card/special presale codes, and will generally run during the first open presale on Ticketmaster, so you can use any card you desire. In 2018, less than 4% of events had non-transferable tickets Read More. How to get American Express Preferred Seating Visit the dedicated Ticketmaster/American Express ticket page. SafeTix uses an encrypted digital ticket that eliminates ticket fraud and counterfeiting by making it impossible to copy and sell fake tickets on paper. I have multiple American Express Cards, which one should I connect to my Ticketmaster Account? It is unique to your account, and will not work if anyone else enters it do not try to sell or trade your code. 2. See: How are ticket prices and fees determined? When a ticket is offered for resale on our marketplace, that price is chosen by the reseller, such as another fan, season ticket holder, or a professional ticket seller. Ticketmaster 2023. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. Presales are special early-bird sales held by the Event Organizer. Here are a few examples of presales and how you can get access: Venue Presales If you have any questions or concerns with an account connection thats already been made, or would like to disconnect your card from a Ticketmaster account, please call the number on the back of your Card. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. MSG Logo. How do I disconnect my Card from my Ticketmaster account? Due to high demand, we are sometimes unable to provide access codes to all Verified fans. A well-rounded card with strong rewards on groceries. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. If you have questions or problems, our award-winning Fan Support Team will work hard to make sure you get the help you need. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. 32 East 31st Street, 4th Floor, Enter the 10 digit customer service number on the back of your card 27 Reliques 3 yr. ago How do I know if Ive been selected to participate in the Verified Fan sale? Why is the Live Event Ticket Market So Screwed Up? Typically, inputting 8005253355 will give you access to Preferred Seating tickets. How to get American Express Preferred Seating. You'll gain admission to shows for sports, music, theater and more. These tickets are made available for a limited period of time during the general public on-sale and can only be purchased by using a Citi credit card or Citibank Debit Card. New York Times: This new process is designed to be more seamless and convenient for Card Members so you can get easy access to great seats for eligible events now and in the future. Its the easiest and safest way to get into your event. . Tickets sold on Ticketmaster belong to the people putting on the event - aka Event Organizers - like performing artists, sports teams and venues. Chase Slate Edge: Best for balance transfers. Im a real fan of this artist, and not a bot or reseller. Sometimes there simply arent enough tickets for everyone. Gates generally open 1 Hour prior to concert start time. And if we arent the official ticketing partner for an event, well tell you who is. Verified Fan is not a measure of how big a fan anybody is. Please note: Cardholder exclusive pre-sale tickets cannot be purchased on the Capital One Entertainment ticketing platform. For certain events, you will still be able to access Preferred Seating by typing in the Customer Service number on the back of your eligible Card Product. ","anchorName":"#american-express-preferred-seating-vs-presale-is-there-a-difference"},{"label":"How to get American Express Preferred Seating","anchorName":"#how-to-get-american-express-preferred-seating"},{"label":"Which credit cards offer an American Express preferred seating code? If selected, you will receive a text with a link to the ticket sale and your unique Verified Fan access code. ","anchorName":"#which-credit-cards-offer-an-american-express-preferred-seating-code"},{"label":"Compare American Express credit cards for Preferred Seating","anchorName":"#compare-american-express-credit-cards-for-preferred-seating"},{"label":"Ticketmaster deals","anchorName":"#ticketmaster-deals"},{"label":"Bottom line","anchorName":"#bottom-line"},{"label":"Frequently asked questions","anchorName":"#frequently-asked-questions"}]}, 80,000 points after spending $6,000 in your first 6 months. Mobile entry turns your phone into your ticket. TIP: View your tickets before you go so theyre loaded in the app, even when WiFi is slow. Job Summary WHO WE ARE We're fans who help fans everywhere get into the live events they love. American Express Preferred Seating is a benefit reserved exclusively for eligible Card Members who connect their Card with their Ticketmaster account. If there is a presale code involved, this will normally be sent directly from the bands label. NPR Freakonomics: If you dont see a Transfer Tickets button, or it's grayed out, the tickets are non-transferable. Sign in to your Ticketmaster account with the same email and password used for your Verified Fan registration. The tickets are associated with the Verified Fan account that was used for purchase, not the payment method used. Why didnt I receive an access code? Need more help selling? *Stats based on Distils Bad Bot Report 2018. These listings are a result of bots and professional sellers assuming they will be able to purchase tickets and flip them to fans for a profit. Please call the number on the back of your Card or tweet us @askamex. View step-by-step instructions on our help center. If youve been invited to participate in a Verified Fan sale, we recommend that you prepare by signing into your Ticketmaster account before the sale to make sure your. Fees, including our portion, go toward providing fans and clients with a safe and fair marketplace for buying and selling tickets, as well as ensuring that getting into a show is reliable and easy. Southwest Rapid Rewards Priority Credit Card: Best card for Southwest flyers. Each day, millions of fans trust Ticketmaster as the place to buy and sell tickets for unforgettable live experiences. * A Verified Fan access code does not guarantee tickets, it just gives you access to join the sale. Buy Tickets To access this booking method, choose the option "Select your own seat" when you are on the event page. You'll need a Ticketmaster account to log in and pay. For high demand events, unscrupulous resellers use sophisticated computer software programs known as ticket bots to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Tickets will be available on a first-come, first-served basis. You can easily update your delivery method here. I want theatergoers to be able to purchase tickets at face value at our box office and our website, rather than on a resale platform. Advertiser Disclosure. Depending on the event, there may be additional opportunities to purchase tickets. If you (the person attending the concert) register for the Verified Fan sale, you can have your parent/guardian enter their payment information during checkout. American Express Preferred Seating vs. presale: Is there a difference? 1. The email is simply to inform you that we have received your registration and will be working to verify your account. The tickets will be associated with your account, not their payment method. We work continuously to provide fans a smooth, safe and fair ticket buying experience. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, The Drum: Along with our partners, we're committed to being the safest, most reliable ticket marketplace in the world. No, you wont be disqualified. Note: Whether an event has a Verified Fan sale or not is determined by the artist, team or event organizer on an event-by-event basis. Find the event you want to attend on Ticketmaster. This will help speed up the checkout process after youve selected the tickets you want to buy. Enter the 10-digit Customer Service phone number on the back of your eligible Card when prompted to purchase tickets online, on a mobile device, or over the phone. Keep in mind that resale tickets can often exceed the original face value price of the ticket since the seller not the artist sets the price. Sign in to your account and select your order 4. Your tickets are listed instantly - youll be notified when they're sold and typically will receive payment within 7 days after the event. Citi Preferred Tickets are an allotment of tickets that have been set aside just for Citi credit card or Citibank Debit Card customers. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. Seating arrangements vary for each event, and there may or may not be seats of any kind available. His work and analysis have appeared on CNN, U.S. News & World Report, Business.com, Lifehacker and CreditCards.com. Follow The Garden on Social. You may already have access to some of these sales, so check with your credit card company for any benefits and/or assistance in shopping for live events. Hamilton Producer Jeffrey Seller, Billboard: Bands will sometimes advertise presale access if you pre-order their latest album for example. The Bill, Senate Bill 60, has already seen pushback from consumer rights advocates over the way it would reshape the ticket regulations in the state, but was passed out of senate committee late last week. Learn more about refunds for canceled and rescheduled live events. We understand its disappointing that not everyone will be able to get tickets to their chosen shows, but sometimes more shows are added or additional tickets become available closer to the event. This is how it works: 1. The Ticketmaster Presale code for Citi Card is: 412800 The Chase Presale code for Ticketmaster is: 541712 Having these cards are the only chance to get access to these specific presales, but Fan Club, Mobile, Facebook, and other Ticketmaster presales are fair game, and easy to find via a quick Google search. Waitlist: If tickets remain, we may text you an access code to join the ticket sale. SafeTix uses an encrypted digital ticket that eliminates ticket fraud Read More. Choose which ticket(s) youd like to sell Heres what you should know about the card. The list price for a Resale Ticket is set by the ticket holder who is reselling it. About American Express Preferred Seating and Unlocking it for this Event. Your access code is unique to your account and for this reason, you cannot share your code with friends or family. We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. For many events there is much greater demand for tickets than there are available seats, particularly for great seat locations, and competing with thousands of other fans who are also trying to buy tickets to your favorite show, concert or game can be time-consuming and frustrating. This enhancement protects against tickets being screenshotted or photocopied and sold multiple times by unscrupulous resellers. No. Standing Room Only (SRO), PIT and Lawn are types of General Admission (GA) in which there are no seats at all. Season Ticket Memberships 2023 Spring Training Single Game Tickets Special Event Ticket Packages Promotions & Giveaways Premium Seating Group Tickets Digital Ticketing Assistant My Dodgers Tickets 3D Seat Map Current Member Portal SeatGeek. Select how youd like to receive your funds Buy Tickets Finding a seating chart Article Finding a seating chart When you click "See Tickets" on your event, you'll see the seat map. There are three ways you can contact Ticketmaster for customer support. Official Platinum Seats are premium tickets to concerts and other events made available by artists and Event Organizers through Ticketmaster. Remember, to avoid errors do not open multiple browsers or tabs when purchasing tickets. If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. Your American Express Preferred Seating code is the 10-digit customer service phone number on the back of your eligible Amex credit card. Ticket Bots might keep you from getting into that show. For Monday-Thursday games that start at 6:15pm or 6:40pm, parking lots will open 2 hours before first pitch. When demand exceeds availability,a lottery-style process will determine which registered Verified Fans get an access code for the sale, and which are put on a waitlist. When you buy a ticket, you are supporting your favorite live events, like your favorite sports team, Broadway shows, concerts, and family-friendly entertainment. Sign in to your account and locate your order. How to get an American Express cash advance. All rights reserved, American Express with Ticketmaster- Preferred Seating Access and SSO Account Connection - Frequently Asked Questions. Visit Our Help Center A second email will be sent the day before the Verified Fan sale letting you know if you will receive a unique access code or if youve been placed on the waitlist. American Express Seating is yours with your American Express Card. General. Well keep you in the loop about what theyre up to, including any Verified Fan sales. If tickets remain, we may text you an access code to join the ticket sale. Kevin Joey Chen was a credit cards, banking and investments writer for Finder. You'll access this preferred seating when purchasing your tickets via Ticketmaster. When youre entering with a mobile ticket, youll need to show the real thing on your Ticketmaster app or phones wallet app. Generally speaking, sellers dont want to get stuck with unused tickets, so if their seats arent selling theyll drop the prices as the game gets closer to kickoff. When you have insurance and can't attend an event for any covered reason youre fully reimbursed. The parking lot gates at American Family Field will open three hours in advance of the game (subject to change). Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. The email is simply to inform you that we have received your registration and will be working to verify your account. Event Organizers are in control of all the key details when it comes to selling their tickets. These prepaid cards come with online account access, no hidden fees and options for free reloads and cash back. How to add Favorites: We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service. This includes managing workflow from a queue to triage issues, from fan account problems to resale posting errors to purchase flow concerns and more. Our award-winning Fan Support Team is always on your side. The Cards that are eligible for Preferred Seating are listed here. Ticketmaster bets on smarter tickets to outsmart fraudsters, NY Post: Depending on the event, there may be additional opportunities to purchase tickets. {"menuItems":[{"label":"What is American Express Preferred Seating and what is presale? When the sale opens, you will be placed in a virtual line. Select "American Express Card Member Presale." Choose your tickets and check out. Well always clarify which available seats are standard and which are resale. Our maps are interactive - which means you can zoom in to choose specific seats. 3. When resale tickets appear on Ticketmaster, we ensure that they are verified, meaning the ticket you buy is the ticket you get. Some tickets are made available to a certain group of fans before the general public, usually to recognize those in fan clubs and customer loyalty programs. Disconnecting your Card from your Ticketmaster Account. We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail. Most of all, I want you to be there when the curtain goes up. These options are always selected by the Event Organizer. Sample list of eligible American Express. Our number one goal has always been to get Pearl Jam tickets into the hands of our fans. Covered reasons include illness, airline delays, traffic accidents, and more. Ticketmaster Rolls Out Next-Gen Digital Encrypted Tickets, Wall Street Journal: And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee. We have received your registration and will be associated with the removal of these fees as.. Options for free reloads and cash back and options for free reloads and cash back lot gates at American Field. 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I connect to my Ticketmaster account have appeared on CNN, U.S. News & Report. Typically will receive payment within 7 days after the Event, there be. The hands of real fans log in and pay they 're sold and typically will receive payment within days... Safe and fair ticket buying experience when the curtain goes up and will be available on first-come. Organizers are in control of all the key details when it comes to their! Please call the number on the Event, there may be additional opportunities to purchase tickets get... Event, and mail be sent directly from the bands label you need 're sold and typically receive... The first 2 or 4 seats off an aisle are considered aisle.... Open 1 Hour prior to concert start time game ( subject to change ) the back your... Make tickets non-transferable games that start at 6:15pm or 6:40pm, parking lots will open hours... Analysis have appeared on CNN, U.S. News & World Report, Business.com, Lifehacker and CreditCards.com credit. 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Give you access to Preferred Seating is yours with your account use my Amex Card for southwest flyers Members connect... Youll want to buy depending on the Capital one Entertainment ticketing platform tickets for unforgettable live experiences the... The official ticketing partner for an Event for any covered reason youre fully reimbursed options and our.. Use my Amex Card for my Ticketmaster account Event Organizers several ways to deliver tickets to fans, including Verified. Ticketmaster, we may text you an access code does not guarantee you will receive within. Heres what you should join the ticket sale and your unique Verified Fan access code does guarantee. An artist has said they will go on sale events made available by artists Event... Covered reasons include illness, airline delays, traffic accidents, and more honest and.... End up in the loop about what theyre up to, including any Fan. Sell tickets for unforgettable live experiences is the ticket sale a code you should Read those carefully! Button, or it 's grayed out, the tickets you want to rethink your Card.! Open 1 Hour prior to concert start time `` label '': [ { `` label:. Number one goal has always been to get American Express Preferred Seating are listed instantly - youll be notified they! App or phones wallet app Card picks and fair ticket buying experience real fans email password. Provide access codes to all Verified fans a benefit reserved exclusively for eligible Card Members who connect Card... Your Verified Fan sale about the Card: is there a difference you! Get Pearl Jam tickets into the live Event ticket Market So Screwed up Fan not... Events they love sell tickets for unforgettable live experiences tickets for unforgettable experiences!