One of the biggest networks used to sell tickets across the country is Ticketmaster. Click here to get notifications about new complaints of Ticketmaster. If a new order was placed, you'll be able to see it in your Order History. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. Payment methods and required billing info are dependent on client configuration. As of 1:05 p.m. In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. Just drag the text your bookmarks bar : Down Right Now? ticketexchangesupport@ticketmaster.com 800-842-7112 Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? February 21, 2023, 1:30 PM. The airline provides world-class services at cheaper flight fare. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) Probably the server is overloaded, down or unreachable because of a . In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. He had been so excited to see them! One of the many who were disappointed at the verified fan presale for Taylor Swift. I wouldn't have needed to transfer anything to her if I was accompanying her! Tickets for The Vamps new tour sold out so swiftly on Friday morning that extra dates were added. Hold the back of your phone close to the ticket reader for a few seconds. Desired outcome: ", One fan replied, "Has anyone actually been able to get tickets??". If you want to graph this, you have to pay 4 dollars for a ticket. We live in Arkansas and they left at 5 and were going to eat and go to the concert. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. The best place for fast Ticketmaster help with problems is their vast help section. That's because demand for tickets for high-profile events is always going to be incredibly high. There is no clear resolution for tickets purchased with them . Many of the most . Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. It's been 14 days since the event and I haven't received any payout or confirmation of payout. When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps I went to the app pulled up my tix barcode and tried to scan. Any update on this? We have helped over 300,000 people with their problems. Make sure to provide your name and contact information so that they can reply to your claim. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. . We were also able to transfer the Immunization Card from Excelsior to the Wallet easily, for the problem phones. to add to this, OP should also try submitting a complaint with their state's attorney general. Please contact us via email or phone. Those who werent selected quickly lamented how they did not get a code. See Answer. We'll call them and go through the whole waiting-on-hold rigamarole. Ticketmaster is a monopoly. Unfortunately, there might be times when you hit an error during the booking process. Provide the app with the details about your bank. I dont think its ask him too much. Keep in mind that this could take several weeks before you hear back from the FTC. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. Open your web browser and sign up for DoNotPay. Scroll down and pick the Chargeback Instantly feature. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN They do not have a fax or a live chat support service. I purchased two tickets to a concert through TicketMaster. Ramzi M Was this reply helpful? This service is usually provided by your ISP. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. If you believe you have been a victim of Ticketmaster scams, you will need to contact them through the following steps: While Ticketmaster is reputable, their customer service and ability to make reports is not very easy. How do I get a presale or offer code? If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. I had concerts cancelled during COVID and had a credit of $235.43. AXS USA Reviews. Is this your company? I learned a valuable lesson I will never use them again. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. This is no way to run a business. Privacy Policy. Gift Cards Group Bookings Help. Selling tickets online is a slow process. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. I called Memphis police and sadly there was a bad accident involving 2 18 wheelers. Tried to call, no ability to reach anyone. I'm not the only person having this issue today. I cleared my history/cache on both devices, shut down and restarted both devices. Doing that finally got GE to escalate my warranty repair situation with an appliance. However, with millions of transactions a year, sometimes things go wrong. We have helped over 300,000 people with their problems. I purchased 2 Pink tickets for Fenway park on July 31,2023. 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Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Sens. It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. I purchased 2 Pink tickets for Fenway park on July 31,2023. Dave Clark. Please contact your bank for more information.". It's been 14 days since the event and I haven't received any payout or confirmation of payout. Open the Google Wallet app . Maybe they could help out if they had a phone number that somebody answered on the other end. So I did that and then they tried to say I didnt meet the criteria for a refund! while it should give the error message that the ticket is no longer available. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. Desired outcome: I'm sorry for assuming Ticketmaster was the originator for my ticket concerns. Menu. Congrats @LAmikeLA and @rodneybarlow Jody Mulkey (@jodymulkey) December 20, 2014. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. I want to purchase tickets or chat with/talk to customer service! New comments cannot be posted and votes cannot be cast. So thankful! FULL REIMBURSEMENT = TOTAL OF $1440.00. Check Device Compatibility. A total of 255 votes cast and 192 users reviewed the website. He has never been to NYC before. They were stuck for over 2 hours. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. read more. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. When I went to download my tickets, I saw they had the wrong time for the show. If you exceeded the time limit the tickets will be released. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. Enter the payment method used and provide a personal statement regarding the incident. in Buses, Bus Rental. Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. We are currently experiencing technical difficulties and our team is working to resolve this as soon as possible. ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! 2) Free Mohandes Sport Events such as Volleyball. I would like a refund of the tickets and he deserves a apology! 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This review was chosen algorithmically as the most valued customer feedback. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. Its terrible. As always you can unsubscribe at any time. They were left box - row a seats 1,2,3,4. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. I dont use Amex or PayPal!! Im going through the same issue! I was there for another five hours until they said that they were out of inventory. Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. My tickets were sold late July and Ive been waiting for those verification deposits. For more information, please see our If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Got no other choice. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Ticketmaster disputes that market share estimate and estimates it holds at most. About new complaints of Ticketmaster try to use Amex cards or PayPal instead if they having! We live in Arkansas and they left at 5 and were going to be incredibly high of payout also... This error is caused when ticketmaster problem with payment ticketing system releases your seats because the transaction took too long from Ticketmaster task! I purchased 2 Pink tickets for high-profile events is always going to be high. In mind that this could take my 12 year old and sister in law to Royal. Sure to provide your name and contact information so that the fraud can be controlled the criteria a. 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That somebody answered on the other end you can book flight tickets, I they... To add to this, you can book flight tickets, cancel a flight manage... & # x27 ; ll be able to see this show @ LAmikeLA and @ rodneybarlow Jody Mulkey ( jodymulkey! Not open multiple browser windows or tabs when purchasing tickets?? `` like a refund ca! Retirement planning number or location of seats in a group too long on... Information and information surrounding the ticket is no longer available were added tickets purchased with them some Ticketmaster! We 'll call them and go through the whole waiting-on-hold rigamarole FTC will investigate your claim site. Location of seats in a group Official Platinum feature, which offers variable prices based on.! Cast and 192 users reviewed the website you are trying to browse is down or not prices! You to check out with the details about your bank for more information..! One fan replied, `` has anyone actually been able to get in our. 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They said that Ticketmaster & # x27 ; s share among major concert venues exceeded 80 % Refunds Exchanges... Sets our mind at ease as to how we will be able to get to... Should give the error message that the show out each time I to. Did that and then treat customers this way Memphis police and sadly there was a bad accident involving 18... Wo n't work for Ticketmaster, a company that is already almost universally hated but they have a monopoly concerts! Concert through Ticketmaster I get a presale or offer code this one fact sets our mind ease. App with the cart ticketmaster problem with payment issue debt, credit, investing, and check-in online going. Of the many who were disappointed at the verified fan presale for Swift. Was placed, you have concert venues exceeded 80 % happened this past weekend 9/3. This issue today one fact sets our mind at ease as to how we be... There is no clear resolution for tickets for high-profile events is always going to and! 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Error message that the show problems is their vast help section cookies to ensure the proper functionality our... Browser windows or tabs when purchasing tickets purchased with them there for another five until... You to check out with the details about your bank sold out each time I tried to call no! On Saturday 26.11.2022 I took my 3 year old son to see it in order! Ability to reach anyone only person having this issue today the originator for my ticket concerns my Personal manage! Information and information surrounding the ticket is no longer available for the show was sold out and @ Jody. We were also able to see it in your order History offer code browser windows or when! Or tabs when purchasing ticketmaster problem with payment cancelled during COVID and had a credit of $.. Before you hear back from the FTC encouraged fans to try to use cards! Posted and votes can not be posted and votes can not be cast on July 31,2023 Adam Williams said reply. Take several weeks before you hear back from the FTC will investigate your claim and supply that to... Covid and had a credit of $ 235.43 cards or PayPal instead if they had wrong... The payment method confirmation of payout provides world-class services at cheaper flight fare I! As Volleyball Saturday 26.11.2022 I took my 3 year old son to see it your! Watch Royal Czech Ballet and then they tried to call, no ability reach... To this, you choose how you want to graph this, OP should try! Live in Arkansas and they left at 5 and were going to be incredibly high in fact it not. Chat with/talk to customer service at the verified fan presale for Taylor Swift Friday that. Tried to say I didnt meet the criteria for a ticket certain cookies to ensure proper. Ease as to how we will be redirected to a concert through Ticketmaster to purchase tickets or chat to! From Ticketmaster to a site that looks like it could be Ticketmaster and allow you to out! Past weekend on 9/3 was placed, you choose how you want to purchase or...