I've just sent you a DM requesting the account's information, so that I can assist you. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. 2023 Uqnic Network Pte Ltd.All rights reserved. I do not use VPN. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. Doing so essentially re-registers your phone in the mobile network. Did she try resetting network settings. Its an iPhone 8. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. Hey there! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 11. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. You could try resetting your network settings as well. Go to Settings -> Network & Internet -> Network settings reset.. New to Mint? Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. I am a Mint user and I've had no issues. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. Enter all the APN details for your network, which you should be able to find on the official carrier website. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. She works to help teach others how to get the most from their devices, systems, and apps. 99.9% chance her Mobile data is just turned off. View Packages. The process should only take a few seconds. and our Just weird that it worked fine and now wont lol. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Is Mint Mobile Really Unlimited for $15? Can I bring my current phone to Mint Mobile? Luckily, manually updating these settings is very easy to do and just takes a few minutes. Tap Reset Settings. Youll need to tap it again to confirm. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . She verified that my settings were correct after I shared screenshot of all the Settings changes. What is needed for check IMEI? Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. Older devices may not have as strong of a built-in antenna as newer devices. Tap on the top of your screen. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. It didnt work. It only works on WiFi. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. So thats how to troubleshoot network issues on your Mint Mobile. Sometimes not using the latest software update on your phone can affect your service. But sometimes, as reported by certain Android users, errors can occur in the cache which can cause crucial processes in this case your data connection to stop working. If you want to continue using your device, youll need to switch to Wi-Fi. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. I talked to their Care Representative and my phone is compatible. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. After 30 seconds, press and hold the power button again to turn the phone back on. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Select the "Cellular" menu option in the first section of the menu 3. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. Apps, system updates, and glitches can all cause issues with mobile data not working. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. The Senior List is compensated when you click on the provider links listed on this page. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Packed. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. 1GB of data is $10, while an extra 3GB is $20. I've restarted my phone, removed SIM and put it back in and it still won't work. Find the airplane icon on this list and press it to turn it off. Phone locked? It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. How do I activate a Mint Mobile SIM card and get a new phone number? If the nano-SIM card doesn't work . Press question mark to learn the rest of the keyboard shortcuts. fast.t-mobile.com is the APN I already have. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. mint mobile flip phone The included Pre-Charged R-410a Quick Connect Line Set allows anyone to install our innovative ductless mini-split without expensive tools or specialized training. Lets get started. 5 in our Best Cell Phone Plans of 2023 rating and places No. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Once youve filled in all the data, input your email address and select a password. Activated but no service Switched to Mint last night, port supposedly went through today. Enjoy a range of . Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. The proper way to insert a SIM into an iPhone is to place it face up. And its not locked, Could be the APN or a setting you need to change. Privacy Policy. In contrast, Android phones require you to insert the SIM face down. I am being told this could take up to 72 hours for resolution. The bypass that worked for us was holding the Volume UP and Power buttons. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Press question mark to learn the rest of the keyboard shortcuts. However, I have hit a serious issue as of this morning with getting no cellular data. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. Tell her to turn the setting back on What phone does your sister have? Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more An IMEI is a 15-16 . No service, but.. Hi, I recently switch from T-Mobile and ported my number. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. Ensure that the "Cellular Data" and "Enable LTE" are both enabled via your device's "Settings" menu 4. She stays on top of the latest trends and is always finding solutions to common tech problems. I referred my sister. When re-inserting the SIM, make sure to place it in the correct position. I decided to switched to Mint Mobile like my friend recommended. (also the website specifically said my phone is "perfect" for Mint Mobile service) Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. How do I set up my phone for internet access and picture messaging? We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). My APN is set to "ultra" now but the data issue has not been resolved. We are grateful for all the contributors - even the haters. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Best for a single line with unlimited data. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The Mint Mobile 10 GB Cell Phone plan ranks No. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. Some devices dont allow you to switch and only support 4G or 4G/5G networks. We are grateful for all the contributors - even the haters. I have the 4Gb plan and pay $15/mo. Once its done, reboot your phone. I had purchased two new Samsung Galaxy A32 5G phones. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. But first, you should test the SIM on another phone to determine if its actually damaged. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. I'm sorry to hear that you're having issues with your service. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sounds like your # was ported correctly but your APN needs an update. And of course, I can't attempt a password reset because I can't receive texts. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. Switched to Mint last night, port supposedly went through today. Sounds like APN related. The steps in your edit fixed my problem. Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. But even when my speeds temporarily dropped to 5 to 10 Mbps, recently. Hold the power button again to turn it off data issue has not been.. 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Go to settings - > network Mode > switched back to LTE/3G/2G that will hinder its functionality no configuration or! But it has now started working fine until a few days ago my speeds temporarily dropped to 5 10.