Choose a product from this list and sell it to me. Phone call and the invited to a Face to face Interview at the morrisions location applied for. 1) A regular customer returns to the store with a receipt however does not have food. Also asked what is your biggest achievement to date. 3 Months 69. 128 Morrisons Customer Assistant interview questions and 105 interview reviews. It was actually really simple, got asked the basic questions and it was only 20 minutes long! When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. To get a headstart on this, try a free sample SJT here. Tell me about A time here something hasn't gone to plan. Are you efficient and detail-oriented? Then mostly explaining the role/ asking min and max hours/ clothes size. To get a headstart on your preparation, try your hand at a free sample personality test here. Do you try to bring out the best in yourself and in your colleagues? Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It's why our customers keep coming back for more. Tell me about yourself. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. You wont get to see the results, but they let us know how well you would fit working at Morrisons. It looks at how you would deal with each one. Anonymous Employee in Milton Keynes, England, I applied in-person. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary Check out our list of interview questions that candidates received during their Morrisons job interviews. Would you offer a refund? On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. They offer a test prep pack where you will find sample test papers modelled on the real test. The process took 1 week. Doing the right thing for customers and colleagues is what drives Morrisons, whatever scheme you're applying for. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. Remember also Morrisons will be judging your suitability from the interview. It's maybe not the best attitude to have if your a manager. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. What Is the Format of the Tests for Graduates? Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs 28,982 - 33,700 . Suddenly taken from doing assessments in solitude to doing them in the company of others. Went into a meeting room with the hiring manager and had a relaxed chat. I was also told that once they had finished I could just leave. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Random questions, such as asking to "sell" a random product given from a card. I applied online. You will have 3 minutes to complete each section. Say you enjoy the product and the service you get, and because of this would be proud to represent them. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. What would you do? Ensure you let them see you have studied up on the company. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs They explain that the 2 cream donuts were not fresh. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. About. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Allow that to guide your answering. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. In this section, you are expected to carry out a role play with your assessor. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. 2) You witness abuse (racial/homophobic) between to colleagues. Anonymous Employee in Chelmsford, England, I applied online. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Prepare some questions to have at the end for the interviewer. Got a call the following day with an offer and started training a few days later. You are almost there! I was surprised how easy it was. As we offer full training, you dont need any retail experience. By watching this video you will be well prep. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Sorry - No jobs match your search term - try a different keyword? Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Answers from work outside of the field were welcome. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. 2) You witness abuse (racial/homophobic) between to colleagues. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Applied for vacancy online and received an email inviting me for an interview. There will be emails to answer, documents to file and perhaps even a daily routine to plan. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. Walsall - Bescot. Prepare some questions to have at the end for the interviewer. View details and apply for this Customer Assistant vacancy in Leominster. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Some people are cut out to be leaders, others to play a supporting role. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What would you do? Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. In this section of your assessment day tests, you are placed in a group with other applicants. I applied online. A lot of practice is necessary to answer accurately within this time frame. It varies from shop procedure questions to customer service. I interviewed at Morrisons. Asked a couple of questions and I responded. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Very simple straight forward. Was offered the job the next day. Then contacted shortly after inviting me to an induction. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Would you offer a refund? If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. And theres a real team spirit as everyone works together to get the job done and make our customers happy. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. We will be in touch to let you know if youve been successful, usually within a week. Interview was fine, took a few days to hear back from them. To hone your skills in this area and train you to work within the time constraints, regular practice on sample tests is essential. Completed online recorded video interview. It was a calm environment and easy going. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. Tell me about yourself. I interviewed at Morrisons (Milton Keynes, England). The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Morrisons encourage their employees to grow and develop. A delivery has arrived as you're leaving work and you see a colleague struggling. 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