At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. This profile is powered by Birdeye. Very rude, arrogant and unprofessional attitude is apparent. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. I asked why my comments were deleted from their website. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? and all the assistants we worked with were extremely knowledgeable and professional. Would also love a location downriver! Dont take your pets to this place. Wow, were they wrong!! The vet called and said she was worried. The staff and Dr. Stewart was wonderful. This is my go to place for an emergency!!!!! I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. No desire to reassess for the medication with no improvement of my cats condition. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. Ended up with my cat died so soon I dont recommend this place at all. I will never forget the mournful look she gave me as they led her away. They are very professional, provide high quality care, and are upfront and transparent about costs. Tammy the Vet Tech was great though! But they could give me a list of veterinarians to call. Its about how they took advantage of her & how they treated her & her cat. After the Dr finally came in he was heartless Dr assenmacherno connection to pet just matter of fact .I would never go to this facility again and would not recommend or ever use this place again they promised take charges off after we decided to pick up our boy instead of cremating him then when we picked him up they basically said they never said that and called me a liar . These type of self entitled people should not be working in an emergency animal hospital. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. all rights reserved. She had been sick for three days with vomitinghadnt eaten. I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. Lastly file a complaint with the BBB. Overland Park Kansas NEW Client Service Supervisor Charleston South Carolina NEW Client Services Coordinator - Part Time Cary North Carolina Hospital Staff NEW Licensed Veterinary Technician " in 10 reviews Home. He did tests on Bandit and rules out some possible diseases. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). This place is liable to kill your animal due to their negligence and laziness. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. Claim your profile to access Trustpilots free business tools and connect with customers. Worst Place to bring your pet!! But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. They were not optimistic! Learn more about veterinary specialists. These type of self entitled people should not be working in an emergency animal hospital. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Zero true empathy here!!! This is my first puppy and the staff was amazing with him. You will get some people that are personable and helpful, but it seems you get just as many on the other side. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. Here are 8 tips for writing great reviews. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. Mobile Terms & Conditions. So i had to decide the worse. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. They even talked that the only cure was amputation. Yelp users havent asked any questions yet about BluePearl - Southfield. Blue Pearl Ft Myers and $1300.00 later we left with cough syrup. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. Got multiple diagnoses from doctors there and once I picked up my dog who did get better. BluePearl Pet Hospital 81 reviews Claimed Veterinarians, Emergency Pet Hospital Edit Open 9:00 AM - 9:00 PM See hours See all 25 photos Write a review Add photo Save Review Highlights " Shout out to Dr Snell the doggy surgeon who also helped drain the infected fluid on the same day as diagnosis. Southfield, MI 48034 info.southfield@bluepearlvet.com Emergency: 24/7 Specialty: By appointment Overview Specialties and services Our vets Referring vets BluePearl Pet Hospital - serving Southfield 24/7 I called back. I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. Terms All rights reserved. Save my name, email, and website in this browser for the next time I comment. We also ensure all reviews are published without moderation. I will never use this again and wish I had never gone here to begin with. As with everyone else, I was given a range of the possible cost of the bill. If your vet refers you, demand another place! The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Very pleasant and caring as should be the case. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. This place is a worst case scenario operation trying to make as much money as they possible can. The technician said "I'll make a note on the chart!" BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? I will NOT be bringing my puppy back here ever. I brought my 11 month old Standard Poodle in today and the staff was amazing. As pet owners we need to save $$ where possible so our money can go to actual treatment, not getting raped on medication costs. BluePearl Veterinary Partners, Southfield, MI. Were open 24/7 every day of the year to help your seriously ill or injured pet. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. Open Now. We provide 24/7 emergency care and have well-established specialty services including cardiology, critical care, dermatology and . They treated us with such compassion. Dr. Lee, and Dr. Campbell are wonderful! The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. They quickly found that her bladder was extremely full and she was unable to empty it herself. This is a huge corporate chaingo somewhere else. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. They took my ill dog in immediately. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. For being open 24 hours it took 20 minutes for them to answer there phone. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Had to use their services three times and each time useless and expensive. This is a terribly ran office with unprofessional doctors and staff. As others stated - this is a money driven business, rather than a compassionate vet clinic.The person was cold, mechanical and I doubt ever was a pet parent. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. He was treated immediately. The tech just kept giggling that she was doped up. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! Blue Pearl Pet Hospital is amazing. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. I am a pharmacist and it just seemed a bit overdone. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. This place is not always pet oriented or customer oriented. Don't take your pets here. I want to thank them for being there that night. I brought my 11 month old Standard Poodle in today and the staff was amazing. I received a call from a admin that said she would have to ask the doctor and she would call me back. In the morning i talked to a useless tech who said Abby was not in pain. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question They were polite and caring, professional employees . I brought my kitty Shadow here after he had severe vomiting and bowel movements. They explain treatment plans thoroughly and are always willing to answer questions. Their quick response, diagnosis, and honesty will never be forgotten. They were straight up with how much it would of been. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Some of these people I really don't think have a heart. Of course no treatment would be started until they got their money. But again, Please for the sake of your animal, don't exclude your pet from being taken here. BLUEPEARL PET HOSPITAL - 20 Photos & 67 Reviews - 4651 N Belt Line Rd, Mesquite, TX - Yelp BluePearl Pet Hospital 67 reviews Claimed Veterinarians, Emergency Pet Hospital Open Open 24 hours See hours See all 20 photos Write a review Add photo " The price wasn't ridiculous and they accepted care credit " in 2 reviews Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. Never again. BluePearl Veterinary Partners provides emergency vet services & specialty medicine for pets throughout hospital locations in the US. Thank you BluePearl staff! I greatly appreciated her honestly and gentle demeanor. Each time, we were provided with options and excellent service. No appointment is necessary for our emergency vet. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. We are about to have acl knee surgery. I felt very confident having them care for my sweet, sick kitty. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. They took my ill dog in immediately. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. That afternoon she became less responsive. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. To make a long story short, I was in the room saying goodbye to my completely deaf 16 year old beloved cat that was trying to look at my face. Find articles, interviews, and more in our career blog. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . Thanks for saving our baby!! Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. There is a problem form the CEO down. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. , interviews, and the facility minutes for them to answer there phone script i! All their reviews and accurate business information first puppy and the staff was.... Excellent care team for our cat who was diagnosed with cancer, among things. Could give me a list of Veterinarians to call that a yellow leaked. 1300.00 later we left with cough syrup ripping out her rib cage!!!!!!!!. 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